Hankook Corporation

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HISTORY

Introduce a professional contact center HANKOOK Corporation

2018
· NEXUS COMMUNITY – Joint development of call center solution for the Fourth Industrial Revolution Era
· KBS Media Online Continuing Education – Education business MOU for online custom education development and content co-production.
· One to one Contacts – Contact Center based outsourcing (BPO) business alliance targeting Asia
· Obtained ISO 27001 certification (International standard information security management system certification)
2017
· Selected as an excellent call center by the Korea Management Association Consulting 'Call Center Service Quality Index (KSQI)' (selected by Kia Motors for 14 consecutive years)
· Inauguration of CEO, Hyun kyum Kim
· Changed its name to Hankook Corporation
· First company in the industry to receive a Presidential Award for National Quality Innovation
· Korea Cable Telecom, Telavos – Memorandum of understanding for business cooperation and joint project implementation
· IMCLOUD – Agreement to co-develop AI-based CRM solution
· Amazon Web Service (AWS) – Enterprise Technical Support Agreement
· Seongnam Chamber of Commerce and Industry – Regional Economic Vitalization Agreement
· Dove to rabbit – CRM digital marketing agreement using Big Data
· [Japan] Itochu Corporation, Bell System 24 – Korea-Japan Global CRM Business Partnership Agreement
· Korea Labor Force Institute for the Aged – Pilot Project Agreement on 60+ Contact Center Agent
· Daejeon – Business agreement to establish Contact Center
· Quantum & Partners – CRM Consulting Business Agreement for Creating Customer Value
· SGA – Mutual Security Partner Agreement for enhanced customer information protection
· Megazone – Cloud-based contact center platform development agreement
· Dell EMC. T’s Future Korea – IT Asset Security Disposal Service mutual agreement
· Nicstech – Nicstech Security Solution Mutual Agreement
2016
· Selected as an excellent call center by the Korea Management Association Consulting for 'Call Center Service Quality Index (KSQI)' (selected by Kia Motors for 13 consecutive years)
· Signed exclusive contract for 'World Club Dome' with EDM Festival Big City Beats in Germany
· Changed the CEO to Sung wan Cho
2015
· Selected the best call center for the 12 consecutive years by the Korea Efficiency Association under the Center Service Quality Index (KSQI)
2014
· Awarded by the Ministry of Commerce, Industry and Energy for 'Korea Knowledge Service Award' (Outsourcing Supplier Division)
· Obtained 'Family-Friendly Excellent Company' certificate by Ministry of Gender Equality and Family
2013
· Awarded from the Ministry of Public Administration and Security
· Awarded 'Korea Marketing Frontier Award - Market Leading Division' by Korean Marketing Association
2012
· Obtained KS Service Certification
2011
· Awarded 'Korea Contact Center Award'
by Korea Association of Contact Center
· Certified for the excellence in cooperation of labor
by Industrial Bank of Korea
· TSIA ESO accredited for the first time in the Asia-Pacific
· Ranked #1 Excellent Contact Center for 8 consecutive years at ‘Korea Standard - Service Quality Index(KSQI) for Contact Centers’ evaluation
2010
· Successful capital increase of 9.3 billion won
· Selected the best company in the Show Roaming Center Korea Tourism Organization's survey
· Awarded the Korea Scholarship Foundation Citation
· Yoon's English School, Kia Motors, KB Life, Lotte Card Korea Management Association Consulting
· Selected as 'Excellent Call Center' for many projects including '2010 Call Center Service Quality Index (KSQI)'
· Moved the head office of MPC to Suseo-dong, Gangnam-gu
· Selected as Outsourcing Times 'HR Leading Company Contact Center' for 4 consecutive years
2009
· Received a citation by the Ministry of Public Administration and Security
· Won a certificate of recognition from the Anti-Corruption and Civil Rights Commission
· Citation of Ministry of Culture, Sports and Tourism
· Received sales memorial plaque for achieving sales of 100 billion won
· Selected as the 1st place in KEPCO Customer Center
· 2009 Korea Call Center Service Quality Index Evaluation (KSQI) hosted by Korea Management Association Consulting (1st class by Yoon's English School, Kia Motors, KB Life Insurance, etc.)
2008
· Won the '2008 Korea Center for Call Center Technology CEO Award' hosted by the Korea Center for Industrial Research
· Signed contract with AVAYA as a business partner
· Awarded with 2008 Korea Service Quality Awards, hosted by Korea Times- Contact Center Services Sector (Received 3 times in 2005, 2007 and 2008)
· '2008 Korea Call Center Service Quality Index Evaluation' (KSQI) sponsored by Korea Management Association Consulting
  (No.1 in the field of learning materials, credit cards, and life insurance, selected as the best call center for automobile, search / portal site)
· Outsourcing Times Award for Human Resources Leading Company - Won 'Telemarketing' division award for three years in a row
2007
· Awarded the "Volunteer Service Award - Corporate Division" for 2 consecutive years by the City of Seoul
· MPC - POSDATA concluded MOU with USK Property Holdings for business cooperation
· Obtained ISO 9001:2000 Certification
· Signed MOU with Busan city to set up a branch in Busan
· Ranked 1st in the KSQI (Call Center Service Quality Index) conducted by the Korea Management Association Consulting (2007)
· Selected as 'Excellent Employer with Disability Employment' by Korea Employment Promotion Corporation
· Selected as Outsourcing Times '2007 HR outsourcing Leading Company' (selected for 2 consecutive years)
· Establishment of new Mega Venture Center
· Awarded '5th 2007 Korea Service Satisfaction Award - Call Center Outsourcing Division' sponsored by Hankook Ilbo
· Establishment of Busan Daegu Insong Center
2006
· Establishment of corporation of MPCTI (MPC Technology / International Limited) joint venture in China
· Signed joint venture agreement with China IWTS (WT Solution Ltd)
· Awarded 'Outsourcing Service Customer Satisfaction Grand Prize 2006' by Outsourcing Times
· Strategic alliance with Gaeasoft Co., Ltd., a specialized mobile solution company, to enter the mobile CRM business
· Strategic alliance with multinational corporation VXI (Vision-X Enterprise Management, Ltd)
· Won the Productivity CEO Award sponsored by Korea Productivity Society
· Selected as ' Telemarketing ' division of the Korean HR Outreach Company 2006
· Launched Contact Center Consultant Application TeleWeb V2.0
2005
· Establishment of Namdaemun center
· Establishment of Seodaemun Center
· KOSDAQ market growth on KRX
· Establishment of Employee Stock Ownership Association
· Awarded '2005 Best Call Center Technology Awards' by Korea Call Center Industrial Information Research Institute
· Selection of the 1st place in the Car and Home-Study Material of the Center for Service Quality Index 2015, supported by the Office of Operations Centers and the Korea Efficiency Association
· Passed preliminary screening for KOSDAQ market listing
· Selected as 'Seokyeong Imaging CEO' in 2005 by Seoul Economy Daily
· Frost & Sullivan Wins the Korea Telecommunications Association's 2005 Contact Center Awards - Korea Content Center 100 + seats Excellent Award
- Frost & Sullivan Wins 2005 Korea Contact Center Awards – Workforce Management Award by the Korea Telemarketing Association
· Awarded the 3rd 2005 Korea Service Satisfaction Award - Call Center Outsourcing Division sponsored by Hankook Ilbo
· Moved to MPC head office in Garak-dong
2004
· Launched personal recording service, VoiceNet
· Acquired CQ Certification from Korean Telemarketing Association
· Sales of solutions to foreign companies including Singapore UOB Bank, Sony Bank of Japan, etc.
· Conducted an 'Customized Training Program' with Chungkang Cultural Industry University
· New construction of MPC Garak Center (250 seats)
2003
· Reseller agreement with Japan's MIS (Manage Information System) MOU with call center system in Japan
· Launch of TeleVoice in US CTI market: Launch Sabionet website of US TeleVoice partner
· MPC Partner Agreement with Suntek, China
· SAY ② Me VoiceWeb Launch Platform for the speech recognition and speech synthesis engines and major Telepones Interface Board
· Promote establishment of MPC China Office
· Expansion of 100 seats of MPC's head office call center, total 550 seats
· Hold a special lecture on 'Customized Education' by Hanyang University
· Development of integrated speech recognition management system 'International joint research project (MPC-Israel Varicom)
2002
· Establishment of MPC Annex, expansion of call center business
· Expanded the 100-seat call center of MPC's headquarters, total 450 call centers
· Perform the national task of collecting dialogues for the ETRI voice recognition
· KTF Speech Recognition World Cup Service Development
· Service Partner Agreement with SAP Korea
· Signed Xchange Reseller Agreement contract
· TeleVoice Japan Sales Reseller Contract and marketing alliance with AsiaVision Network, Ltd.
· Launched agent version management system AMS2.0 Web version
· MPC started full-scale call center ASP business
· Ranking #12 for “Korean Technology Fast 50” sponsored by Deloitte Touche, Korea Investors Service, and Digital Times
· Selected by Korea IT industry Promotion Agency as a small and medium enterprise to be supported for overseas business.
· Released CenterMax, MPC operation solution
2001
· Received an order for the operation service of the Korea Telecom 100 Center
· Establishment of MPC affiliated Information Technology Institute
· Strategic alliance with M-solution developer Koino, and developed its own CITI Solution
· Launched email auto-response and classification system, Wiz Post
· Signed a value-added reseller contract with Nuance, a global voice recognition company
· Signed a PDS (Partner Development Service) contract with MicroSoft
· Alliance with Nuance and SL2 for voice recognition business
· Strategic partner agreements (MOUs) between China and OpenTide China
· Digital recording system TeleVoice2.0 announced (QA report possible)
· Signed a PDS (Partner Development Service) contract with MicroSoft
· Signed solution partnership agreement with Lang Chao in China
· Released Agent Management System AMS 1.0
1999
· Signed 'CSP-Compag Solution Partner' with Compag Korea
· Signed SAS partnership with Oracle
1998
· Won a Korean Oracle Alliance contract
· Partner with the customer service center's professional advisor staffing agency, ' Staff Bank of the corporation '
· Inauguration of the First Vice Chairman of Korea Telemarketing Association
· Provided Worldwide Services with Sprint TELECENTERs Inc. and Telemarketing Agencies in 9 countries
1997
· Developed CTI and DB Marketing Solution Package TelePro V1.0
1996
· Changed its name to MPC
· Registered as a member company of Korea Software Industry Association
· Established MPC affiliated Institute of Marketing Research accredited by Ministry of Science and Technology
· Established Seoul Customer Center with 200 seats
· Appointed as a company capable of industrial service
1993
· Started database consulting and customer center agency service business
· Registered as a member of Japan Telemarketing Association
1992
· Joined Korea Federation of Trade Unions
· Development of DB Marketing Package Solution 'TelePro' for the first time in Korea
1991
· Foundation of Marketing Pioneer Corporation
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Privacy Statement

‘Hankook Corporation' (hereinafter referred to as 'the Company') respects clients’ personal information and abides by the Act on Promotion of Information Network Usage and Information Protection. The Company will notify how and for what purpose the personal information provided by the customer is used and what measures are being taken to protect personal information. The company will notify you through the website announcement (or individual notice) when revising the privacy policy.

01. Purpose of Collection and Use of Personal Information
The Company uses the collected personal information for the purpose of ‘responding to inquiries'.

02. Personal information items to be collected and collection methods
1) Personal information items collected: Email
2) How to collect personal information: Collection through website homepage inquiry

03. Retention and use period of personal information
Personal information will be retained only until such working papers are no longer reasonably required for legal purposes.

04. Commitment of personal information
The Company will not disclose your personal information to any external organization unless we have your consent. In the event that such a need arises in the future, we will notify the user of the entrusted person and the contents of the entrusted business and will receive prior consent.

05. Procedures and methods of destroying personal information
Once the purpose of collecting and using personal information is achieved, the Company will immediately destroy the information. The procedure and method of destruction are as follows.
1) Destruction procedure: The personal information you provide to the company will be destroyed without delay after the purpose of collection and use is achieved.
2) Destruction method: Personal information stored in the form of an electronic file is deleted using a technical method to make it impossible to reproduce records.

06. Rights of clients and legal representatives and how to exercise them
1) You or your legal representative (if you are a child under the age of 14) may withdraw your consent to collect, use and provide personal information at any time.
2) You may require us to correct your personal information about the Company, and legal representatives to view, provide and correct any personal information of children under 14 years of age.
3) If you request correction of personal information error, the company will not use the personal information until the error correction is completed. If you have already provided the personal information to a third party, we will notify the third party without delay to correct the error.

07. Matters concerning the installation, operation and rejection of the automatic collection device of personal information
The company does not use automatic collection of personal information.

08. Matters concerning complaints about personal information manager and personal information
1) In order to protect your personal information and to handle complaints related to personal information, the company has designated the responsible department and personal information manager as follows.
* Personal Information Manager
The following administrative officer is responsible for the management duties under the authority of the CEO.
- Name: Bonggi Lee
- Position: Senior Vice President
- Contact: 02-3432-6530
- Email address: bklee01@besthc.co.kr

* Personal Information Department
- Department: IT Operation Team
- Contact person: Hyun Chung Cho
- Contact: 02-3432-6135
- E-mail address: chohc@besthc.co.kr

2) If you give opinions or complaints about the personal information protection matters to the above department or the person in charge of personal information management, we will do our best to solve the problem promptly and sincerely.

3) Please contact the following organizations if you need to report or consult about other personal information infringement.
- Privacy Complaints Center (Tel: 118): privacy.kisa.or.kr
- Internet Crime Investigation Center, Supreme Prosecutor's Office (Tel: 02-3480-3573)
- Cyber Terror Response Center, National Police Agency (Tel: 02-392-0330)
* This policy will be effective November 1, 2017.

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Privacy Policy

‘Hankook Corporation' (hereinafter referred to as 'the Company') places importance on the personal information of the members and respects the personal information protection regulations of the relevant laws and regulations, such as the Personal Information Protection Act. The Company will notify how and for what purpose the personal information provided by the customer is used and what measures are being taken to protect personal information. The company will notify you through the website announcement (or individual notice) when revising the personal information processing policy.

01. Items and Purpose of Personal Information to be Processed
The company processes personal information to the minimum extent necessary to respond to inquiries.

1) Processing Item: Email
2) Purpose of treatment:

02. Processing and retention period of personal information
Personal information will be retained only until such working papers are no longer reasonably required for legal purposes.

03. Providing third party of personal information
The Company shall use personal information only within the scope of the foregoing purpose of use and not disclose your personal information to any third party.

04. Matters concerning entrustment of personal information processing
The company does not entrust the information of the subject to an external company.

05. Regarding the rights, obligations and methods of information subjects
1) Personal information can be inquired or modified at any time, and withdrawal of consent such as collection can be requested. In order to inquire, correct or revoke the personal information of the information subject, contact the person in charge of personal information protection in writing, by phone or e-mail.
2) If you request correction of personal information error, the company will not use the personal information until the error correction is completed. If you have already provided the personal information to a third party, we will notify the third party without delay to correct the error. The Company shall process personal information that has been terminated or deleted at the request of an entity in accordance with the procedures specified in the "Processing and Retention Period of Personal Information" and is prohibited from being viewed or accessed for any other purpose.

06. Procedures and methods of destroying personal information
The company does not entrust the information of the subject to an external company.
1) Destruction procedure: The personal information you provide to the company will be destroyed without delay after the purpose of collection and use is achieved.
2) Destruction method: Personal information stored in the form of an electronic file is deleted using a technical method to make it impossible to reproduce records.

07. Matters concerning security measures for personal information
The company takes the following measures to ensure the safety of personal information.
1) Administrative measures: Establish and implement internal management plan, train regular staff, etc.
2) Technical measures: Management of access rights such as personal information processing systems, installation of access control systems, installation of security programs, etc.
3) Physical measures: Access control of computer room, data storage room, etc.

08. Civil Service on Personal Information
1) In order to protect the personal information of the information subject and handle the complaints related to the personal information, the company appoints the responsible department and the person in charge of personal information protection as follows.

* Personal Information Protection Officer
- Name: Bonggi Lee
- Position: Senior Vice President
- Contact: 02-3432-6530
- Email address: bklee01@besthc.co.kr

* Personal Information Department
- Department: IT Operation Team
- Contact person: Hyun Chung Cho
- Contact: 02-3432-6135
- E-mail address: chohc@besthc.co.kr

2) One can notify the person and department in charge of personal information protection of all personal information related complaints arising from using the company's services. The company will respond quickly and fully to the complaint.
3) Please contact the following organizations if you need to report or consult about other personal information infringement
- Privacy Complaints Center (Tel: 118): privacy.kisa.or.kr

- Personal Information Dispute Resolution Committee (Tel: 118): privacy.kisa.or.kr

- Internet Crime Investigation Center, Supreme Prosecutor's Office (Tel: 02-3480-3573)

- Cyber Terror Response Center, National Police Agency (Tel: 02-392-0330)

09. Change of personal information processing policy
This privacy policy will be effective November 1, 2017.

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Internal information management regulations

Chapter 1: General Provisions

Article 1 (Purpose) The purpose of this regulation is to establish matters concerning the comprehensive management and proper disclosure of company internal information in order to promptly and accurately disclose information according to laws and regulations and to prevent insider trading by employees.

Article 2 (Definition of Terms) 1. In this regulation, the term "internal information" means the disclosure requirements of Part 1 of the KOSDAQ Market Disclosure Regulations (hereinafter referred to as the "Disclosure Regulations"), It refers to matters that may affect investors' investment decisions.
2. "Officer in charge of disclosure" means a person who is able to perform the reporting business on behalf of the company pursuant to Article 2 ‘4’ of the Disclosure Regulations.
3. In this regulation, the term "officers" means the directors (including any person falling under any of the subparagraphs of paragraph 1 of Article 401 of the 「Commercial Act」) and auditors.
4. In addition to paragraphs ‘1’ to ‘3’, the definition of terms used in this regulation shall be defined by the terms used in relevant laws and regulations.

Article 3 (Scope of Application), Matters concerning disclosure, insider trading, and internal information management shall be governed by this Regulation except as provided in relevant laws, regulations or articles of incorporation.

Chapter 2 Management of Internal Information

Article 4 (Management of Internal Information)1. Employees shall strictly manage the internal information of the company that they have learned in their work, and shall not disclose the internal information to the inside or outside the company, except when necessary for business.
2. The representative director or disclosure officer shall take necessary measures for internal information management, such as setting specific standards for custody, transmission and destruction of internal information and related documents.

Article 5 (Disclosure Officer) 1. The representative director shall designate the person responsible for disclosure and report it to the Korea Exchange. It is also the same when the officer in charge of disclosure is changed.
2. The officer in charge of disclosure shall oversee the tasks related to the establishment and operation of the internal information management system and perform the following duties.
1) Execution of Disclosure
2) Checking and evaluating the operation of internal information management system
3) Review of internal information and determination of disclosure
4) Measures necessary for the operation of internal information management system, such as training for employees
5) Conducting and supervising internal information management or departments or officers in charge of disclosure
6) Other duties recognized by the CEO as necessary for the operation of the internal information management system
3. The officer in charge of disclosure shall have the following powers in performing his duties:
1) Permission to request and view the submission of documents and records related to internal information
2) Authority to listen to necessary opinions from the department in charge of accounting or auditing, and other employees in the department responsible for the creation of internal information.
4. The officer in charge of disclosure can consult with the officer in charge of carrying out the duties, if necessary, and obtain the help of experts at the expense of the company.
5. The disclosure officer shall periodically report the operational status of the internal information management system to the CEO.

Article 6 (Person in Charge of Disclosure) 1. The CEO or the person in charge of public disclosure shall declare a person in charge of disclosure and report it to the Korea Exchange. The same is true when the disclosure officer is changed.
2. The disclosure officer shall be under the direction of the officer in charge of internal information management and shall perform the following duties.
1) Collecting and reviewing internal information and reporting to the person in charge of disclosure
2) Duties necessary for execution of disclosure
3) Identification of matters necessary for the management of internal information, such as changes in laws and regulations related to disclosure, and reporting of disclosure officers
4) Other matters deemed necessary by the CEO or the officer in charge of disclosure

Article 7 (Concentration of Internal Information) The officers and the heads of the respective departments shall provide the disclosure officer with information on any of the following cases.
1. Internal information has occurred or is expected to occur
2. If there is a reason for cancellation or change of internal information,
3. If there is a request from the disclosure officer

Article 8 (Providing Internal Information Outside) 1. Employees shall inevitably disclose internal information to the Company's counterparts, external auditors, agents, companies, and legal consultants and management consultants If it should be provided, it should be reported to the disclosure officer.
2. In case of ‘Paragraph 1’, the disclosure officer shall take necessary measures, such as concluding a contract for maintaining confidentiality of related internal

Chapter 3 Disclosure of Internal Information

Article 9 (Kinds of Disclosure) The disclosure of the Company shall be divided as follows.
1. Notification and disclosure of major management items pursuant to ‘Part 1, Chapter 2, Section 1’ of the Disclosure Regulations
2. Disclosure in accordance with ‘Article 2, Section 2 of Part 1’.
3. Disclosure of fairness pursuant to ‘Part 2, Section 3 of Part 1’.
4. Disclosure Regulations In accordance with ‘Article 3 of Part 1’.
5. Submission of securities declaration, etc. pursuant to Chapter 1 of Chapter 3 of the 「Capital Market and Financial Investment Business Act」 (hereinafter referred to as the "Act")
6. Submission of business reports in accordance with ‘Article 159, 160 and 165 and Article 4 of the Regulations’.
7. Submission of the main matter report in accordance with ‘Article 161 of the Act’.
8. Disclosure in accordance with other laws and regulations

Article 10 (Execution of Disclosure) 1. The Disclosure Officer shall prepare the necessary information and report necessary documents to the Disclosure Officer in the event of the disclosure prescribed in ‘Article 9’.
2. The person in charge of disclosure shall examine whether the contents and documents in ‘Paragraph 1’ are not in violation of relevant laws and regulations, and report it to the CEO after disclosing it.

Article 11 (Post-Disclosure after Disclosure) The Disclosure Officer and Disclosure Officer shall take measures to rectify any errors or omissions without delay.

Article 12 (Press coverage, etc.) 1. If there is a request from a media company to report to the company, the representative director or the public officer shall respond accordingly. If necessary, employees of related departments may be allowed to cover the coverage.
2. If you want to distribute press releases to media companies, you should obtain the approval of the official in charge of disclosure. The disclosure officer shall, if necessary, report to the Representative Director the matters relating to the distribution of the press release.
3. Employees who know that the media reports are different from the facts should report them to the disclosure officer. The disclosure officer shall report the matter to the representative director and take necessary measures.

Article 13 (Business briefing session) The company briefing session on the management contents, business plan and prospect of the company shall be held with the approval of the disclosure officer.

Chapter 4 Regulation on Insider Trading, etc.

Article 14 (Return of Profits on Short Sale) 1. Officers and employees (limited to the person prescribed by Article 194 of the Enforcement Decree of the Act, who can know important non-publishing information in Article 174 (1) (Hereinafter referred to as the "Special Securities, etc.") Of the Securities Act (hereinafter referred to as "Securities") of Article 172 (1) of the Act, Short-term trading profits ") to the Company.
2. The shareholders of the Company (including those who own equity securities or securities deposit securities other than sovereigns, hereinafter the same shall apply in this Article) shall make a request for the return of short-term trading profits to the person who obtained the short- If requested, the disclosure officer shall take the necessary measures within two months from the date of receipt of the request.
3. In the event that the Securities and Futures Commission notifies the Company of the occurrence of short-term trading gains pursuant to ‘Paragraph 1’, the disclosure officer shall immediately disclose the following matters on the Company's website.
1) The status of the person who should return short-term trading gains
2) Amount of short-
3) Date of notification of the occurrence of short-term trading gains from the Securities and Futures Commission
4) Plan to return short-term profit
5) A shareholder of the Company may require the Company to request the return of short-term trading profits to the person who has earned the short-term trading profits. If the company does not make the claim within two months from the date of receipt of the request, it means that the shareholder can make a claim for the company
4. The disclosure period specified in Paragraph (3) shall be the period from the date of notification of the occurrence of short-term trading gains from the Securities and Futures Commission, or the date of first return of short-term trading profits,

Article 15 (Notification of the Sale and Purchase of Certain Securities, etc.) Officers and employees shall notify the disclosure officer of the sale or other transactions of certain securities.

Article 16 (Prohibition of Unauthorized Use of Important Information) Employees shall not use the undisclosed material information (including undisclosed material information of affiliated companies) set forth in ‘Article 174 1’ of the Act for the sale or other transactions of specified securities or otherwise make them available to others.

Chapter 5 Addendum

Article 17 (Education) The person responsible for public disclosure and the person in charge of public disclosure shall complete the education related to the disclosure duties pursuant to Article 36 and Article 44 (5) of the Public Disclosure Regulations, and the public officer shall ensure that the contents of education are disseminated to the related employees do.

Article 18 (Opening and Closing of the Regulations) The revision or abolishment of these regulations shall be made by the representative director.

Article 19 (Publication of Regulations) These regulations shall be published on the website of the Company. The same shall apply when the Regulations are revised.

Addendum

This regulation will be effective from September 1, 2009.
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